Terms and conditions


There are three types of payment:

Annual payments (e.g. web hosting, software support and maintenance etc)

One off payments (e.g. design and build of the website).

Ongoing payments (e.g. online marketing, usually monthly or quarterly)

Annual payments are due on commission (the signing of this letter).

One off payments are payable as follows:

Payment of one off payments shall take place in 3 stages;

5% of the total one off payments will be retained and becomes payable at end of the retention period, which is 8 weeks from the date of handover.

The remaining 95% is payable in the following stages:

50% of 95% one off payments will be payable on commission (the signing of this letter),

50% of 95% of one off payments is payable on acceptance of the work carried out under this part of the agreement, this is known as handover of the completed work[1].

Ongoing payments fall due for each agreed stage in advance, as each stage is due to start.


LATE PAYMENT (payment received after 14 days of invoice date)  Interest will be charged at 8% above current Bank of England base rate on all outstanding monies, on a daily rate, for any late payment.

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[1] Failure to make agreed payments at agreed times may result in the schedule being halted or the website being withheld until all outstanding payments have been delivered.